B2B eCommerce ordering platform for workwear and safety/PPE businesses
Off-the-shelf ordering platform designed to enhance service levels and accurate order processing, which scales with your business
Integrations
ePro is a fully-featured, B2B ordering platform designed from the outset to fulfill the demanding requirements of business procurement users. The ethos behind the development of ePro has always been to design a user-focused experience to help build relationships with your target audience.
ABOUT
Features
Ordering
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Each user can be assigned with permissions for ordering and/or approving for single or multiple branches.
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You have the option to go to the default delivery address, select another delivery address and also collect from the trade counter if this is more convenient.
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Comprehensive promotional codes can be set up by yourselves for promotions that can be run as percentage discounts, fixed amounts, between certain dates and a variety of other parameters.
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Search Facilities are available on custom and the full catalogue to help you locate the product you are looking for quickly and easily.
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An email notification will be sent if your account has to be put on stop.
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Any special can be selected to be available to your team or deselected so that your team only has access to regular lines or ‘your products’.
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Allows the configuration of repeat regular orders to be organised and predictable.
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Your customer can select to pay by card or account if they have an account set up.
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If you are not ready to actually place your order, you can start building a parked order list.
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Stock indicators are available so that you can see the live stock indication when you place the order. This excludes the unwelcome surprise of extended lead times and helps inform your ordering decision.
Personalisation
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Every user has a personal login, even down to employee level if required.
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Extensive & customisable email notifications, including order, despatch, and return notifications.
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Restrict Site Access for Individual Users/Managers if required showing relevant sites only. Permissions style user management.
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Whether you are on a table/mobile/desktop you can order from the website on whatever device you have to hand.
Reporting
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Full web-based KPI and usage reporting available to the customer which can be exported into Excel or .csv files.
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For ordering/admin users of ePro.
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Full KPI reports are available to check how your supplier is performing for you.
eKit
Order for one person or multiple people at one time
View full catalogue range or limit to “your products” only.
Configurable tabs to show a range of applicable products
20 departments can be defined for ordering (cold store, warehouse, drivers etc.) and configured to your customers’ needs.
Track & Manage Orders
- By Customer/Branch
- Order status
- eKit name
- Dates
Save these as CSV output
Fully downloadable reports for you to analyse your spend and manage it accordingly.
Employee Quotas And Points
Allocate points to individual employees
Allows full control of your employee expenditure.
Quotas can limit the number of items an employee can order within a specified time period.
Order Approval
Return control to approve or disapprove orders prior to despatch
Pre-empt queries due to items being order outside of pre-approved lists
One head office user can approve all orders for all branches
Configurable (min/max) limits
Returns
Returns requests and replacements can be submitted online.
Reduce administration requests by handing off administration to your customers
Platforms
Webshop
B2C ordering platform integrated with your B2B offering
Employee Application
Mobile application specific for employees