Why Great Support Matters in B2B Ecommerce – And How ePro Delivers It Better
Choosing a B2B ecommerce platform isn’t just about how it looks or what it can technically do. It’s also about how well it supports you when things don’t go to plan.
With ePro, you don’t just get a powerful, feature-rich platform—you get the confidence of knowing help is always on hand.
Real Support, Real People
Unlike many off-the-shelf ecommerce systems that leave you scouring forums or waiting days for a response, ePro offers dedicated support channels to ensure your business runs smoothly. Whether you have a quick question or a more complex issue, our experienced support team is only a message or phone call away.
You’ll also have direct access to your own account manager through your portal. This means you're never left chasing a faceless helpdesk. You have a named contact who knows your business and is ready to assist.
Designed for Convenience
We know your team isn’t always at a desk. That’s why ePro is fully mobile-friendly. Whether you're on-site, in the warehouse, or commuting, you can log in and place orders from any device, anywhere, anytime.
And with click & collect functionality, you can choose delivery methods that work best for you and your staff—whether it’s direct to site, to head office, or collection from a trade counter.
Make It Your Own
Brand consistency matters—even in your ordering platform. ePro’s customisable interface lets you tailor the look and feel to match your company’s branding, colours, and logos. It's a small detail that makes a big difference in creating a familiar, trustworthy environment for your staff and stakeholders.
Smarter Ordering with Helpful Tools
ePro doesn’t just let you place orders—it helps you make better ones:
Download datasheets and product info directly from the system.
Use promotional codes to apply discounts and run special offers.
Choose from multiple payment options to suit your accounting processes—whether that’s card payments or on-account billing.
Why Settle for Less?
Off-the-shelf systems might look cheaper at first glance, but when you need help—or when you want to tailor your experience to fit how your business actually works—they often fall short. With ePro, you’re not just buying a platform; you’re gaining a partner who understands B2B and builds for it.
Switch to ePro today and experience the difference real support and customisation can make.